Product Returns

MaddoxOncology.com will replace at no charge any item that was incorrectly shipped to a customer. Items that are found to be defective on arrival will also be replaced at no charge if returned within 30 days of customer receiving the item. All items may be returned within 30 days for a refund, less a 15% restocking fee. All returns require an RMA number. To obtain an RMA number, send an email via the 'contact us' tab and be sure to include the email address on the account that placed the order.

Accuracy of Pricing

MaddoxOncology.com makes every effort to ensure that our prices are accurate, but we will not honor invalid prices that are the result of a technical glitch or malicious manipulation by the customer. If an order is found to have gone through with an invalid price, the customer will be contacted and given the option of paying the difference or receiving a full refund.

Product Usage

While MaddoxOncology.com strives to provide only safe products, all products should be used in a manner consistent with their labeling. MaddoxOncology.com will not be held responsible for damages occuring from misuse of any of our products.